Shipping Policy

📦 Shipping Policy

Last updated: August 7, 2025

At Galleria Arkhive, we are committed to delivering your orders promptly, securely, and with care. Every order is carefully packaged to ensure it arrives in perfect condition.

🌍 Where We Ship

We currently ship to:

  • United States

  • Canada

  • United Kingdom

  • Europe

  • Australia

  • Select International Destinations

📩 If your country isn’t listed at checkout, please contact us at support@galleria-arkhive.com and we’ll do our best to accommodate your request.

🕒 Order Processing Time

  • In-Stock (Bulk) Orders: Ship within 7–10 business days

  • Preorders: Ship within 3–4 weeks to allow time for restocking and processing

⏳ Please note: Processing may take longer during high-demand periods or special releases.
Once your order ships, you’ll receive a shipping confirmation email with tracking details. Tracking updates may take up to 48 hours.

🚚 Shipping Rates & Delivery Estimates

Region Delivery Time Shipping Rate
U.S. Domestic 3–7 business days $7 flat rate
Free over $250
Canada 7–10 business days $15 USD
U.K. & Europe 7–14 business days $20 USD
Australia 10–15 business days $25 USD
Other International Varies by location Calculated at checkout

📦 Delivery times are estimates and may vary based on location, customs, or unforeseen delays.

🛠️ Our Production Process

We blend craftsmanship and efficiency through:

  • In-House Production: Ensures quality control and custom finishing

  • International Bulk Imports: Allows us to meet demand, but may occasionally impact shipping times

✈️ International Shipping & Customs

International orders may be subject to customs duties, taxes, or fees imposed by your country’s regulations.

💡 These charges are not included in our prices and are the responsibility of the customer. We recommend contacting your local customs office for more details.

📦 Lost or Damaged Packages

  • Lost Packages: If your tracking shows "delivered" but you haven’t received your package, please contact the shipping carrier first. If unresolved, reach out to us at support@galleria-arkhive.com.

  • Damaged Items: If your item arrives damaged, please email us within 48 hours of delivery with clear photos of the item and packaging.

🎁 Promotions & Discounts

  • Free Worldwide Shipping on all orders over $250

  • First-Time Customers: Use code ARKHIVE10 for 10% off your first order

  • Shipping Promotion: Use code SHIPPEDARKHIVE for limited-time shipping discounts

⚠️ Only one discount code may be applied per order.

📬 Questions?

We're here to help! If you have any concerns or need more details: